Terms & Conditions

1. About Us

HomeGen is an interior design service provider offering services that may include, but are not limited to, interior design consultation, modular kitchen solutions, wardrobes, TV units, storage solutions, home renovation assistance, execution support, and related after-sales or support services.

2. Acceptance of Terms

By visiting this website, submitting an enquiry, booking a consultation, downloading materials, or using any feature on the website, you confirm that:

• You are legally competent to enter into a binding agreement;
• The information you provide is true and accurate;
• You will use the website only for lawful purposes.

3. Scope of Website Use

This website is intended to provide information about HomeGen’s services, designs, pricing indications, offers, project process, and contact options.

Use of this website does not automatically create:

• A client-consultant relationship;
• A contractual obligation to provide services;
• A guaranteed service commitment;

unless expressly confirmed by HomeGen in writing.

4. Services

HomeGen may offer services including interior design consultation, space planning, modular furniture solutions, project execution support, design proposals and quotations, site visits, installation coordination, and related after-sales support.

All services are subject to:

• Service availability
• Location feasibility
• Design scope
• Site condition
• Material availability
• Client approvals
• Payment terms
• A separate written quotation, proposal, or work order

5. Enquiry Forms and Consultation Requests

When you submit a form, request a callback, or book a consultation through https://homegen.in/contact

• You agree to provide accurate contact details;
• You consent to being contacted by phone, WhatsApp, SMS, or email for service-related communication;
• HomeGen may contact you for follow-up, consultation scheduling, quotation discussion, project coordination, or customer support.

Submitting an enquiry does not guarantee project acceptance, final pricing, or immediate availability.

6. Pricing Disclaimer

Any price, starting price, estimated cost, package amount, or budget range displayed on the website is for general informational purposes only.

Final pricing may vary depending on:

• Site size
• Design requirements
• Material selection and cost
• Finishes
• Accessories
• Customization
• Structural or civil changes
• Brand choices
• Taxes
• Delivery location
• Labour and installation requirements

HomeGen reserves the right to revise pricing, packages, and offers at any time without prior notice.

7. Quotations and Final Commercials

Any quotation, estimate, or proposal shared through the website, email, WhatsApp, or during consultation:

• Is subject to the validity period mentioned in the quotation;
• May change if the scope changes;
• May require site verification before final confirmation;
• Becomes binding only when accepted in writing and accompanied by the required advance/payment terms.

8. Design Images, Visuals, and Renderings

The website may display sample images, 3D renders, concept visuals, mood boards, reference images, and completed project photography. These are for representation and inspiration purposes only.

Actual output may differ based on:

• Site conditions
• Material texture
• Lighting
• Product availability
• Vendor specifications
• Customization choices
• Client revisions

HomeGen does not guarantee that the final executed work will be identical to website visuals unless specifically agreed in writing.

9. Intellectual Property

All content on HomeGen.in, including but not limited to the brand name, logo, text, design concepts, photographs, videos, graphics, layouts, brochures, renderings, downloadable material, and website code, is owned by or licensed to HomeGen and is protected under applicable intellectual property laws.

You may not copy, reproduce, republish, modify, distribute, commercially exploit, scrape, or reuse design content without prior written permission from HomeGen.

10. User Conduct

You agree not to:

• Use the website for unlawful or fraudulent purposes;
• Interfere with website security or functionality;
• Attempt unauthorized access to servers, data, or accounts;
• Upload malicious code, spam, or harmful material;
• Misuse contact forms for solicitation, abuse, or impersonation;
• Copy project images or design material without permission.

11. Third-Party Links and Tools

The website may contain links to third-party websites, payment services, maps, social media platforms, or external tools. HomeGen is not responsible for third-party content, privacy practices, security, accuracy, availability, or terms of external platforms. Your use of third-party sites is at your own risk.

12. Project Timelines

Any timeline mentioned on the website is indicative only. Execution timelines may vary based on client approval delays, site readiness, civil work dependencies, material shortages, logistics, labour availability, force majeure events, or payment delays. HomeGen shall not be liable for delays caused by factors beyond its reasonable control.

13. Payments

Where applicable, project payments shall be governed by the relevant quotation, invoice, proposal, or agreement issued by HomeGen. HomeGen may require advance payments, milestone payments, or booking amounts before design, production, delivery, or execution stages begin.

Failure to make payments on time may result in

• Delay of work
• Hold on production
• Pause in material dispatch
• Revised delivery timelines
• Suspension of service.

14. Cancellation and Refunds

Website enquiry submissions and consultation requests are generally non-binding. However, if any booking amount, consultation fee, design fee, or advance is collected, refundability shall depend on the nature of the service, work already completed, materials already procured, design work already initiated, and the cancellation terms in the proposal or invoice.

Unless otherwise stated in writing, HomeGen reserves the right to deduct applicable administrative, design, site visit, procurement, and coordination costs before processing any eligible refund.

15. Warranty and After-Sales Representations

Any warranty, service commitment, AMC, maintenance support, post-installation promise, or replacement policy referenced on the website is subject to specific eligibility conditions, product/material scope, exclusions, service area coverage, misuse limitations, and separate warranty or service documentation. Website statements are general summaries unless backed by a written service document.

16. Limitation of Liability

To the maximum extent permitted by law, HomeGen shall not be liable for any indirect, incidental, special, or consequential loss arising out of:

• Use of or inability to use the website;
• Reliance on website content;
• Interruptions or technical issues;
• Unauthorized access;
• Errors, omissions, or outdated information;
• Third-party links or services.

HomeGen’s total liability in relation to website use alone shall be limited to the extent required under applicable law. Consumer protection obligations still apply where relevant.

17. No Guarantee or Warranty on Website Information

While HomeGen aims to keep website information accurate and updated, we do not guarantee that all content is complete, current, error-free, always available, or suitable for every project situation. Content may be modified, removed, or updated at any time without notice.

18. Privacy

Your use of the website is also governed by our Privacy Policy . By using HomeGen.in, you consent to the collection and use of information in accordance with that policy.

19. Electronic Communications

By using this website and sharing your contact details, you agree to receive communications from HomeGen electronically, including by email, SMS, WhatsApp, phone calls, and website notifications. Electronic records and communications are recognized under Indian law.

20. Suspension or Termination of Access

HomeGen reserves the right to restrict, suspend, or terminate access to the website or any feature of it, without notice, if misuse is suspected, security is threatened, false information is submitted, or unlawful conduct is detected.

21. Indemnity

You agree to indemnify and hold harmless HomeGen, its directors, employees, representatives, partners, and affiliates from any claims, losses, liabilities, damages, or expenses arising out of your misuse of the website, your violation of these Terms, your infringement of any rights of another person, or false/misleading information submitted by you.

22. Force Majeure

HomeGen shall not be responsible for any failure or delay caused by events beyond reasonable control, including but not limited to natural disasters, floods, fire, strikes, labour shortages, transport disruption, supply chain issues, government restrictions, pandemic-related interruptions, or technology outages.

23. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu, unless otherwise required by applicable law.

24. Grievance Officer

In compliance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019, the Grievance Officer for HomeGen is:

Name: Balamurali D

Email: info@homegen.in

Phone: +91 9715476130

Please allow 5 working days for a response to any grievance.

25. Changes to These Terms

HomeGen may revise these Terms & Conditions at any time by updating this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

26. Contact Details

For any questions regarding these Terms & Conditions, you may contact HomeGen at:

Email: info@homegen.in

Phone: +91 9715476130

Registered Office: HomeGen, Space assist ventures, Phase 1, GREETA TOWERS, Greeta Techpark, No: 99, Rajiv Gandhi Salai, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096